How ChatGPT Commerce Works
Product Discovery
When users ask ChatGPT about products, your catalog appears in the conversation with rich details, images, and pricing.
Conversational Shopping
Users can compare products, ask questions, and get personalized recommendations all within the chat interface.
In-Chat Checkout
Secure checkout sessions are created directly in the conversation. Users complete purchases without switching tabs.
Order Tracking
Customers can check order status, track shipments, and get support all through ChatGPT.
How It Works
User Asks About Products
"I'm looking for wireless earbuds under 200 SAR"
ChatGPT Searches Your Catalog
Your products appear with images, prices, and details
User Selects Product
Comparison, questions, and recommendations in chat
Secure Checkout
Payment completed directly in the conversation
Why ChatGPT Commerce?
2B+ Users
Reach ChatGPT's massive user base directly.
24/7 Sales
AI-powered shopping that never sleeps.
+35% Conversion
Conversational commerce boosts completion rates.
No App Needed
Customers shop where they already chat.
Simple Integration
Connect your store to ChatGPT in minutes with our OpenAI ACP-compliant product feed.
// Product Feed (JSONL format)
{
"item_id": "SKU-001",
"title": "Premium Earbuds",
"price": 199,
"currency": "SAR",
"is_eligible_search": true,
"is_eligible_checkout": true,
"image_url": "https://...",
"availability": "in_stock"
}