Rate Limiting & Fair Use Policy
Understand how ZaLinkAI manages AI agent quotas and protects against abuse
Overview
ZaLinkAI uses intelligent rate limiting that rewards high-converting AI agents while protecting infrastructure from abuse. Our goal is to maximize value for merchants through actual sales, not just raw AI Shopper Traffic volume.
Key Principle
Conversion rates matter more than traffic counts. An agent driving 100,000 visits with 1% conversion is more valuable than one driving 100,000 visits with 0 conversions.
Monthly Quotas by Tier
Each tier has a base monthly quota for AI Shopper Traffic. These limits apply per-store. Need more capacity? Add-on packs are available to extend your quota.
Connect Tier (99 SAR/year)
1,500 visits/month
Perfect for small stores getting started with AI commerce
Manage Tier (999 SAR/year)
15,000 visits/month
For growing stores with moderate AI shopper traffic
Need More Capacity?
Purchase add-on packs to extend your AI Shopper Traffic quota without upgrading your tier. Add-on packs are available from your dashboard billing page.
Per-Agent Rate Limiting
Each AI agent interacting with your store gets its own share of AI Shopper Traffic within your store's tier limit. This ensures one misbehaving agent can't exhaust your entire quota.
Conversion-Based Multipliers
Agents that convert browsers into buyers earn higher quotas. We calculate a 30-day rolling conversion rate and apply these multipliers:
| Conversion Rate | Multiplier | Effect |
|---|---|---|
| ≥ 1% | 1.5x | High-converting agents get 50% more traffic quota |
| ≥ 0.5% | 1.25x | Good conversion rate earns 25% bonus |
| ≥ 0.1% | 1.0x | Standard traffic quota for average performance |
| ≥ 0.01% | 0.5x | Low conversion reduces traffic quota by half |
| < 0.01% | 0.25x | Very low conversion gets minimal traffic quota |
30-Day Grace Period
New stores and new agents get a 30-day grace period with full AI Shopper Traffic quota (1.0x multiplier) regardless of conversion rate. This gives you time to optimize your AI commerce setup without penalty.
What Counts as a Conversion?
We track these events to calculate conversion rates:
Abuse Protection
We monitor for abuse patterns to protect all merchants:
One agent consuming >50% of store AI Shopper Traffic
10x normal baseline in a short period
Same search query 100+ times in 24 hours
Attempting to crawl entire product catalog
>30% of AI Shopper Traffic resulting in errors
Cost Protection (Circuit Breaker)
If daily AI Shopper Traffic costs exceed your tier's threshold, traffic is paused until the next day. This protects you from unexpected bills due to runaway agents.
Connect
15 SAR/day
Manage
150 SAR/day
View Your Usage
Monitor your AI Shopper Traffic and conversion rates in your dashboard.
View AI Shopper TrafficFrequently Asked Questions
Can I upgrade my tier to get more AI Shopper Traffic?
Yes! Upgrading from Connect to Manage instantly increases your traffic quota. The change takes effect immediately.
What happens when I hit my traffic quota limit?
Additional AI Shopper Traffic will receive a rate limit error until the next billing period. High-converting agents get priority if you're near the limit. You can also purchase add-on packs to extend your quota.
How is conversion rate calculated?
We use a rolling 30-day window: (completed checkouts) / (total AI Shopper Traffic). Cart creations also count as partial conversions.
Can I get more AI Shopper Traffic without upgrading?
Yes! Add-on packs let you purchase additional AI Shopper Traffic capacity on top of your current tier. Visit the billing page in your dashboard to purchase add-on packs.
Why was my agent throttled?
Check the AI Shopper Traffic page in your dashboard. Common reasons include low conversion rate, quota exhaustion, or abuse detection triggers.
Need Help?
If you believe your store has been incorrectly throttled, or if you need a quota increase, contact our support team.
Contact Support